Category: Inspiration
This section is a collection of thoughts and quotes that inspire me each day. They may be wise, clever, funny, sad or insightful, but the one constant is that the words will definitely mean something to me.
I like to share what I learn as I go through life and hope you can be inspired also.
Good to Great – Jim Collins
Get the right people on board Never lose faith – We will prevail Great leaders channel their egos away from themselves Ambition is first and foremost Set people up or success Great leaders apportion credit to factors besides themselves Great leaders have a workmanlike approach Incentives are good, but for very different reasons Incentives get the right people on the bus When you know someone is not right, act now.( don’t give chances) Letting the wrong people hang around is unfair on right people Put the best people on…
Read MoreThe Apple Experience
The main aim of Apple employees is to enrich lives. When you enrich the lives of customers they will reward you with their business. Staff are not focused on selling stuff they are building relationships and trying to make people’s lives better. If your employees are not trained, personable or passionate about the brand you will have no chance of building a company that delivers an APPLE quality experience. Up to 70% of employees are not engaged, disillusioned and uninspired. They simply don’t care about their job. Staff need to…
Read MoreIntegrity is Vital . . .
Integrity is vital – be honest- listen to people & understand.
Read MoreCustomer is Most Important Person . . .
Customer is most important person, nobody should know her better than you.
Read MoreKnow Your Brand . . .
Know your brand, know your customer, know what she wants….deliver.
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